Returns a new, randomly generated password for the current username. The new password is effective immediately. Passwords do not expire, but Verizon recommends changing your password every 90 days.

Managing Passwords

There are three popular strategies for managing Wireless Network Services API log in credentials:

One username for all API requests
The simplest method for managing API log in credentials is to only have one username and password, and use those credentials for all API requests. If you use multiple servers, it may be best to save the password in your database and use the credentials from the database when calling the LogIn API.
One username for each department or group
If your organization has multiple departments or groups that work with M2M devices, you may want to have a separate username and password for each group. For example, if one group is responsible for all new activations and another group is responsible for changes to existing lines, having separate credentials allows you to know which group made each change in the provisioning history of a device. It may be easier to track this information in your own application, though. Note that access to APIs is not restricted by username, but you can write your application to restrict access to only certain operations.
One Wireless Network Services username; separate application user accounts
For organizations that require the highest level of access control and accountability, the M2M provisioning application that you develop should have its own set of user accounts, possibly tied in with corporate accounts. Your M2M application can track which users make provisioning changes, and use a single Wireless Network Services username for all ThingSpace Platform API requests. Note that access to APIs is not restricted by username, but you can write your application to restrict access for different users.

The ThingSpace Platform locks a username after 5 consecutive failed log in attempts. You must contact M2M Support to get the username unlocked.

Request Parameters

Parameter Type Description
string The current password for the account.

Response Parameters

Parameter Type Description
NewPassword string The new active password for the account.

Example SOAP Request


Example SOAP Response

<s:Envelope xmlns:s="">
    <GetNewPasswordResponse xmlns="">
      <Output xmlns:i="" xmlns:a="" >

Request Schema Diagram

Response Schema Diagram